The United Nations International School ( UNIS) is a private international school in New York City which was established in 1947. They issued me withe a partial refund of my stitching costs.Independent, International School, Private I have warned off my friends and family too EDITED - the customer care team did resolve my complaint very quickly via their WhatsApp.

Its so sad how companies can get away with this. I left a negative review on their site which they promptly deleted. They clearly don't care about their customers. The WhatsApp and email customer service are rubbish they leave you hanging and give you false promises of someone contacting you back.not received any support whatsoever. I am so disappointed as I now have to get this sorted myself. The dupatta in the picture has heavy bead work on it but my dupatta had no bead work whatsoever. I opened the packed and found that dress did not have the correct bead work.the picture shows a more expensive and heavy leaf bead hanging from the bottom of the dress.they had substituted this for a cheaper flimsy alternative. Regardless I waited on my dress to arrive. First problem arose when they charged me in USD rather than rupees.I ended up paying out more than if I had been charged in their own currency. But ultimately I made arrangements for delivery here.įirst Review: Ordered a dress I've been wanting for ages. Please note the order was delivered from their base in Lahore to Karachi-not UK. All items arrived as stated and sizes were true to description. In the end they did deliver as promised on website and I didnt need to worry. They had to call me to clarify details of the order and that was only time I was able to talk to someone direct. I was getting anxious as didn't know whether I would be able to get items on time. They charged for the adjustment but managed to do this as required. However, I was able to contact via what's app and in fairness they did reply to emails, although they seemed to be standard responses. I read other reviews and that only made my anxiety worse! I wanted to make a change to one item in the order and it was incredibly frustrating not being able to talk to someone direct. So I ordered online from UK a large number of items (10 suits and 2 trousers) amounting to quite a large bill and immediately regreted as I hadn't ordered directly previously. Cautious initially but did deliver as expected

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